dvd drive not showing up in device manager

I am not sure if your model has the usual easy to remove DVD drive.

You can try reseating the drive in the hope that the connection will be restored.

To enter the BIOS, tap F2 repeatedly during startup when you see the first Vaio Logo screen.

As confirmation, you can check in the BIOS if the drive is recognised.

Check that there are no unknown devices showing an error anywhere in Device Manager.Most likely a cable or connector has come loose or just possibly the drive has failed. It sounds as if the power is still connected but there must be a bad connection in the data circuit. If the drive is not appearing in Device Manager then almost certainly there is a hardware problem. The drive must be OK, and connected up properly as it was used to instal the new system. This seems to be a pretty common problem as it is discussed in many Forums, BUT the Reg edit is the noral cure. I have tried the Microsoft Fix-it download, and the Upper & Lower filters edit in the Registry (they are not even there). I have have been searching everywhere for an answer. It open & closes ok, and even starts to spin etc. It is not showing in Device Manager or My Computer. Had a few little issues with drivers but managed to get everything working apart from DVD / CD drive. I put Windows Vista Home Premium on it for her (it had Vista Business on before by looks of it). She managed to get herself a Sony Vaio VGN-BX61MN (lovely laptop by the way :smileywink:).

My Sisters workplace sold off some laptops recently, but wiped them before hand.

Dvd drive not showing up in device manager