We take extra measures during the winter to try and increase their chances of survival. If you are ordering crickets, superworms, or any other live product during the winter, you need to be realistic: we’re trying to ship a live product through sub 30 degree temperatures affordably.

Live Delivery is Not Guaranteed when Destination Temps are below 45 Degrees F.

We will not ship when Destination Temps are below 25 Degrees F.

If conditions are met, we will ship a replacement package free of charge. Pics can be sent to We must be notified within 24 hours from the moment customer receives package. If the conditions for the Live Delivery Guarantee are met, Customer must do the following: Winners from the CritterFam contest are excluded from the guarantee.

Customer must provide correct shipping address.

Destination temps must be 45 degrees F or above.

Customer must be home to receive delivery.

What to Expect When Receiving Dubia Roaches in the Mail - VIDEO What to Expect When Receiving Black Soldier Fly Larvae in the Mail - VIDEO What to Expect When Receiving Discoid Roaches in the Mail - VIDEO What to Expect When Receiving Superworms in the Mail - VIDEO What to Expect when receiving crickets in the mail - VIDEO By increasing their nutritional intake, you can improve the health of your pet. Which Feeders can I Gut Load?Īll feeder insects should be gut-loaded to offer optimal nutrients for your beloved pet.

1 pound of our Gut Load mix will reach that 20 ounce mark. Find a measuring cup, and look for the 20 ounce mark on the cup. If you're not sure what 20 ounces looks like, then go to your kitchen. What's in Your Gut-Loading Mix?ġ pound of dry gut-load mix will equal about 20 ounces. This will load their belly's with our nutrional grains that are specifically designed to offer the optimal nutrients for your beloved pet. Allow your feeders to feast on this gut-load mix for a minimum of 24 hours. The process is simple - add some of our dry gut-load mix into your insect's habitat.

Gut-loading means placing feeder insects on an enriched diet for at least 24 hours before offering them to your reptile.Ī great pet-parent will feed their crickets, roaches, and superworms a nutritional diet, which will be passed onto your pet once they eat the feeder insect. Gut-loading is a great way to introduce more nutrients in your reptile's diet.

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